Malaysian Passport Renewal Online: A Step-by-Step Guide (2025)
Malaysian passport renewal online is a convenient and time saving option provided by the Immigration Department of Malaysia. This is especially helpful during school holidays and public breaks when queues can be long. If you plan to visit the office in person, be aware that there is a daily limit on the number of renewals, so it’s best to arrive early.
Step by Step Guide to Online Passport Renewal
1.Prepare Your Passport Size Photo:
Ensure the photo meets official requirements:
- White background
- Dark colored attire that covers shoulders and chest
- Hijab/headscarves must be dark colored and not cover the face
- No glasses, colored lenses, or accessories
- Upload a softcopy photo from a professional photo studio
- Polaroid photos are not accepted
2.Enter Personal Information and Upload Your Latest Passport Size Photo:
Visit the official Immigration Malaysia link to access the application portal
3.Make Payment:
Secure online payments can be made using FPX (online banking/credit/debit card).
Fees:
- Ordinary Applicants (ages 13–59): RM 200
- Senior Citizens (60+ years): RM 100
4.Collect Your Passport:
the final step for Malaysian passport renewal online is passport collection. You must collect your passport in person. Bring the following:
- MyKad (ID card)
- Existing passport
- Payment receipt
Important: Third-party collection is not allowed. The passport must be in good condition (no tears, stains, or water damage).
Who Must Apply at the Immigration Office (Not Online)?
The following individuals must apply in person at the Immigration Office and are eligible for the RM 100 fee:
- Persons with Disabilities (OKU)
- Children aged 13 years and under
- Students who will continue their studies
- Pilgrims (Jemaah Haji)
Note: Use the online appointment system if visiting in person. (Currently available only for UTC centers.)
How to Book a Number Online (QMS App)
Steps to Get a Number Online
Follow these steps to queue online using the Queue Management System (QMS) app:
- Download the QMS application.
- Open the app and select “Service Providers.”
- Choose “Jabatan Imigresen Malaysia.”
- Select your state and UTC center.
- Click “Get Ticket”, then “Queue Ticket.”
- You can view your queue number and the current wait list.
📺 Watch this short guide from @ImigresenTV on YouTube for a quick demo of the QMS app.
Final Tips
Procedures and requirements can change. Always check the official Immigration Malaysia website or consult the nearest Malaysian embassy or consulate for the most current information.
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